One of the most common issues for Android user is that they can’t send text messages to one individual. They are able to send messages via text from other people, but there’s a reason why messages sent to this particular person aren’t receiving.
Here’s a list things to look for to help solve this problem.
Restart the Phone
A simple restart may be the answer. Press your ” Power” button, and then choose ” Restart“.
Check Blocking
Sometimes, blocking can happen accidentally. Make sure you did not accidentally get in a list of blocked messages or with the recipient’s service provider or the list of blocked phones on the phone number of the recipient.
Check Contact Number
Start”Contacts,” then open “Contacts” app and ensure the correct phone number is entered. You can also test the phone number without or with adding the “1” before the area code. I’ve seen both function and not work in both configurations. Personally, I’ve repaired a texting problem in which there was a “1” was missing.
Only MMS/SMS Setting
Be aware that this option is not present accessible on all Android phones.
- In on the Android device, click ” Messages“.
- You can open a message sent by the individual who is unable to receive your messages.
- Choose the : icon located at the upper-right corner in the upper-right corner of the screen.
- Select ” Details“.
- Make sure to check for the ” Only send MMS and SMS messages” box. This option could also be an option that you can change into ” On“.
Disable iMessage
If the sender or recipient has or currently uses an iPhone and is using it, it could create issues for Android users because the iPhone uses its iMessage network. Make sure that the iPhone user disable iMessage selecting ” Settings” > ” Messages” and changing the setting ” iMessage” to ” Off“.
In some instances the iPhone user may need to complete these steps:
- Switch off your mobile.
- Switch the iPhone off, then insert the SIM card you had used on the device prior to.
- Turn in the iPhone.
- Be sure to connect to a Wi-Fi connection.
- Open ” Settings” > ” Messages“.
- Slide ” iMessage” to ” Off“.
- Keep the iPhone running for around an hour. iMessage will eventually be deactivated.
- Power on your device.
If you’re unable to perform this procedure, or haven’t solved the issue Follow these steps to disable iMessage online:
Important: This remove access to the store. You may reactivate the device to gain access should you want.
- Go to the Apple Support Profile site and sign in using you Apple credentials.
- Choose your iPhone device on the website.
- Click ” Unregister” and then click ” Unregister” once more.
iMessage will now be disabled. Examine whether you are receiving texts coming from the iPhone user.
If the problem persists your way, or if you’re unable to complete the above steps, contact Apple Support. They will typically send a code to your new phone to remove iMessage on their side. It typically takes a time of up to 24 hours for deactivation to take effect.
This procedure has solved this issue several times. One time we reached out to Apple Support via email. Support said that the person who sent the text message may have to alter how they are sending texts. They’ll have to use an account that displays “name”(Mobile Phone) instead of “name”(iPhone). The instructions don’t seem to make sense for us, but I thought I’d include this information just in case it can help anyone.
FAQ
It’s an iPad linked with the same number that I use with my Android. What should I do?
You must deactivate iMessage in the iPad as well as all other Apple devices that are connected to the number you’re using in order for text messaging from the Android.
